Can anyone take advantage of CBB’s case management services?

No. CBB provides case management services in Kansas City for established medical patients. Our clinic is not a general case management agency.

What documents can CBB help with?

Case managers may help patients get birth certificates, IDs, Social Security cards, and mail. These are essential for patients looking for housing, benefits, or employment.

Does CBB fill everything out for patients?

No. The team guides patients through the process, but patients stay involved. They may need to sign forms, answer questions, or go to appointments.

Why is case management a part of healthcare?

A missing ID can keep someone from getting housing. Lost benefits can interrupt medication access. A lack of a mailing address can stall applications. Case management matters because paperwork often decides whether patients can continue to receive medical care outside the clinic.

Can a case manager provide additional assistance after a clinic visit?

Yes, if the patient has previously received care at CBB and their request fits the team’s scope, a care coordinator may help with mail, benefits, referrals, or housing-related paperwork.

Can case managers help patients keep track of next steps?

Yes. The path from the streets to permanent housing can be confusing. Case managers help established patients understand what needs to happen next—whether that means checking mail, gathering documents, following up with an agency, or preparing for an appointment.

Case Management Services in Kansas City

Providing Lasting Support

CBB offers documents, benefits, and next steps for established patients.

Ways to Give Learn how to give your money and time to our cause.

The Importance of Paperwork

Losing an ID, birth certificate, Social Security card, or mailing address can prevent patients from receiving benefits, work, and follow-up medical care. CBB case managers help established patients sort through paperwork that prevents them from moving forward with daily life.

Services We Provide

Vital Documents

The team helps patients receive important documents (like birth certificates, IDs, Social Security cards) and store them securely.

Benefits Help

Patients can ask about Medicaid, SNAP, housing assessments, mail, referrals to outside agencies, and other case management services in Kansas City.

Practical Errands

CBB may help patients travel to appointments, replace documents, or handle other miscellaneous tasks they can’t perform on their own.

How It Works

Why It Works

We provide practical, individualized, and honest care.

Street-Aware

Staff understand that receiving and maintaining paperwork is harder without storage, mail, or transportation.

Patient-Led

The care coordinator helps patients move forward without taking control of their lives.

Medical Context

Case managers work alongside the medical team, so our team can account for a patient’s health as they develop a plan.

Street-Aware

Staff understand that receiving and maintaining paperwork is harder without storage, mail, or transportation.

Patient-Led

The care coordinator helps patients move forward without taking control of their lives.

Medical Context

Case managers work alongside the medical team, so our team can account for a patient’s health as they develop a plan.

Care Beyond The Boulevard
Free Care
No Insurance
No Catch
Care Beyond The Boulevard
Free Care
No Insurance
No Catch

Our Impact in Numbers

Donate Now

3411

Unique patients served

17342

Patient check-ins completed

8571

Volunteer hours given

3628

Patient nights spent at medical respite

Who We Help

Case management supports established CBB patients who need help navigating confusing systems.

Established Patients

We offer paperwork services for people already receiving CBB care. General case management is not available for the public.

People Missing Documents

A lost ID or birth certificate can halt requests for housing, employment, benefits, and medical follow-up in the earliest stages.

Patients Seeking Benefits

People may need help applying for Medicaid or SNAP, checking mail, or understanding agency requests.

People Pursuing Housing

Housing applications require documents, assessments, referrals, and other paperwork that can be difficult to protect outside.

Real Stories From Real People

"I can't begin to tell you how much of a blessing this place has been..."

- Misty S.

“I can’t begin to tell you how much of a blessing this place has been for my dad. Ms. Virginia and Alfredo were quick to assist us when he needed temporary housing. None of this would have been possible without Ms. Beth from Healthy Blue and her suggestion that I contact Care Beyond the Blvd. They provided medical care, food, and clothing and even sent us home with a care package for Dad’s new apartment. They have gone above and beyond for us, and the program is amazing! I’m sure it’ll be a blessing to many more. Thank you again! I cannot say it enough.”

- Misty S.
"What a great service! Awesome to see medical care, the food mobile from Church of..."

- Lee A.

“What a great service! Awesome to see medical care, the food mobile from Church of the Resurrection, and Kansas State veterinary care all available in one place. The need is real. The Care Beyond the Boulevard clinic is in the back (south) of the Independence Boulevard Christian Church.”

- Lee A.
"I had taken my 9-month-pregnant, non-English-speaking Honduran mother and her six-year-old child to get the..."

- Becky N.

“I had taken my 9-month-pregnant, non-English-speaking Honduran mother and her six-year-old child to get the mother dental care last week. The wait was long, greater than three hours, but very revealing as to the care provided. A diverse population, from the homeless to acting-out schizophrenics to individuals well known to the clinic who were called by their names…everyone was treated “nice,” as my Honduran neighbor replied to me in Spanish via her phone translator.
I found the care of each respectful, compassionate, and individualized according to each person’s needs, from size 9 1/2 shoes to bottled water and snacks as each waited to be seen. A volunteer translated English to Spanish as my friend was examined by the dentist, was given meds to heal her two “badly infected” teeth, and instructions to return in one week to have those teeth extracted…and after delivery of her baby, to return to have her last two wisdom teeth extracted.
All the care was offered and given without any pressure for payment. Having been a nurse for 47 years and now retired, I was so thankful to witness the “care beyond the boulevard”…I realized that I had only known “care on the boulevard” during my years of service in health care.
Bless all involved in the work done at this clinic.”

- Becky N.
"Care Beyond the Boulevard gave me somewhere safe to recover from surgery after my right..."

- Alicia T.

“Care Beyond the Boulevard gave me somewhere safe to recover from surgery after my right shoulder was replaced, and I was able to have my dog with me to comfort me during my recovery. I honestly feel that I owe my life to the people who work there.”

- Alicia T.
"These angels disguised as volunteers perform free medical services for anyone who comes in, without..."

- Tony H.

“These angels disguised as volunteers perform free medical services for anyone who comes in, without an appointment. They are understanding and patient. Some over-the-counter meds are available, but they can work with you to wade through the government programs to get you a prescription.”

- Tony H.
"Everyone there is great! They're all helpful and caring and have good attitudes. Shout out..."

- David C.

“Everyone there is great! They’re all helpful and caring and have good attitudes. Shout out to Virginia for helping me alot!”

- David C.